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Diamond Resorts International Hires Experienced Industry Executive As National Director Customer Care Center

Las Vegas, Nev. (PRWEB) July 30, 2008 -- Diamond Resorts International®(DRI), a global leader in the vacation ownership industry, has appointed Sean Connolly as National Director Customer Care Center for DRI. Connolly will initially be responsible for developing and implementing DRI's new state-of-the-art call center, including strategy, development and business procurement of DRI's telephone originated marketing programs. Connolly will report to James R. Danz ("Jim"), DRI's Chief Marketing Officer.

"With our National Customer Care Center primed for launch later this year having Sean onboard will be a key component in our success,." says Jim Danz., "His prior call center experience coupled with the strongest marketing team in the industry and innovative lead generation programs will promote the DRI hospitality brand while driving qualified tours to our U.S. sales centers."

Connolly has over 13 years experience in all facets of vacation ownership marketing and sales with a successful track record of developing cost effective specialty marketing programs such as owner referral, trial ownership, target specific mini-vacations, in-house marketing, day drive tours, owner upgrade telesales, and lead generation programs. Previously, Sean served as Vice President of Marketing for DRI's Polo Towers; one of the largest and most successful resort developments in the timeshare industry. Sean has also served as Project Director for Marriot Vacation Club International's Las Vegas Call Center.

"Over the next few months our marketing efforts will be augmented by the opening of our state-of-the-art National Customer Care Center in DRI's new global headquarters," says Simon Crawford-Welch, DRI's President & Chief Operating Officer. "Sean's extensive management experience and proven ability to strategize and implement profitable call center operations will be key in developing world- class outbound programs that drive tours to our current and future sales centers."

Diamond Resorts International®, based in Las Vegas, Nev., is one of the largest vacation ownership companies in the world with more than 110 branded and affiliated resorts and nearly 23,000 guest beds in 14 countries with destinations throughout the continental United States and Hawaii, Canada, Mexico, the Caribbean and Europe. Offering simplicity, choice and comfort to its more than 360,000 owners and members through the branded service of more than 5,500 team members worldwide, Diamond Resorts International® is dedicated to providing its guests with effortless and relaxing vacation experiences every time, for a lifetime.

For more information, visit DiamondResorts.com

Contact: Kimberly Perette

Tel US: (702) 261 1005

Tel International UK: +44 (0)1524 845517

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This press release has been reprinted from PRWEB per the terms and conditions of the copyright notice.


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